Shipping and Refund Policy
Thank you for choosing awwrange
This policy outlines the shipping and refund processes for your international and domestic orders.
Shipping Information
- Processing Time: We aim to process all orders within2 business days (excluding weekends and holidays).
- Shipping Timeframes:
- Domestic Shipping: Ready-to-go products and pre-orders typically arrive within 4-5 working days.
- International Shipping: Ready-to-go products and pre-orders typically arrive within 4-5 working days. Please note that this timeframe is an estimate and may vary depending on customs clearance and local delivery procedures.
- Shipping Costs: Shipping costs are calculated at checkout based on your order’s weight, destination, and chosen shipping method. We offer various shipping options to suit your needs and budget.
Tracking Your Order
You will receive a shipping confirmation email with tracking information once your order is shipped. You can use this information to track the progress of your delivery on the carrier’s website.
Refunds and Cancellations
- Cancellations: You may cancel your order within 24 working hours of placing it. Please contact our customer service team at [fun@awwrange.com] to request a cancellation.
- Refunds: We offer a full refund for any order that is not delivered within a reasonable timeframe or is significantly damaged in transit. To initiate a refund request, please contact our customer service team within 4 days of your expected delivery date.
- Approved Refunds: Once your refund is approved, we will process it within 4-5 working days. Please note that it may take an additional 5-7 business days for the funds to reflect in your original payment source.
- Non-Refundable Items: [Any Ready To Go products]
- Shipping Costs: Original shipping costs will be refunded only if the error is on our part.
Customer Service
If you have any questions about our shipping or refund policy, please don’t hesitate to contact our customer service team at fun@awwrange.com. We are happy to assist you!
Please Note:
- We are not liable for any delays caused by customs clearance or unforeseen circumstances beyond our control.
- This policy may be subject to change without prior notice.
By placing an order with awwrange, you agree to the terms of this Shipping and Refund Policy.